5 reasons why SMM - the future in the field of control of customer loyalty:

1. social networks - it is not only the ideal media platform where you can create, to develop the site with the target audience you are interested, it is possible to collect into a single people with common characteristics, resources, social status, which are the key specifically in your business.

2. Direct communication 24/7. Savings card, mail-delivery, call-centers, sms-sending - everything is already past century, and an irritant that accumulate unnecessary waste. Easy alerts about new products, promotions and so on. Information.

3. Your ideal otzovik, forum and online call-centre, which you can properly build and answer all customer questions in a mode online 24/7.

4. Properly updating the site to social networks, you can always keep the interest of customers for your products. Recognizing their opinions, desires, anketirovat and receive data on the level of customer service.

5. All data about loyalty and popularity can be counted.
When you use other means of communication with customers, you can not count the number of reacted or those who enjoyed the service. Laiki, repost, activity statistics, visits and more clearly shows your level of popularity among other brands and opposite reaction of your target groups.